Useful guidance.
A little more clarity.

Practical guides to preparing your records, recognising follow-up scams and understanding the limits of blockchain tracing.

Explore the guides.

READ AND PREPARE

Start with the question on your mind.

What to prepare before a blockchain investigation

A simple record of the transfers and the surrounding events helps you explain what happened.

Recognising follow-up recovery scams

An unsolicited promise to return lost money can be another attempt to take more.

What blockchain tracing can — and cannot — tell you

A transaction trail can explain movement. It does not give an investigator control of the funds.

CASE PREPARATION

What to prepare before a blockchain investigation

Begin with a short timeline. Record when you first encountered the person or platform, when payments were made and when the problem became apparent. Separate what you observed from what you were told.

Collect transaction IDs, public wallet addresses, the blockchain used, dates and amounts. Keep relevant account statements, platform URLs and communications together. Retain original records alongside any summary you make.

Explain any missing details when requesting a review. Never include passwords, private keys, seed phrases or authentication codes in an enquiry.

Further reading: FBI: cryptocurrency investment fraud and reporting information ↗

FRAUD AWARENESS

Recognising follow-up recovery scams

After a loss, be cautious of unexpected messages claiming that your money has already been located or is waiting to be released. A familiar logo or an official-sounding job title is not proof of who is contacting you.

Promises of a guaranteed refund, pressure to act immediately or demands for a payment to unlock funds are warning signs. Independently check the organisation and its contact details before responding.

The FTC explains how refund and recovery scams target people who have already lost money. Read its guidance and report suspicious approaches through the official channels it lists.

Further reading: FTC: refund and recovery scams ↗

UNDERSTANDING THE PROCESS

What blockchain tracing can — and cannot — tell you

A blockchain investigation examines public transfer records within an agreed scope. A useful report connects transaction references and relevant addresses with the surrounding evidence, and identifies gaps in the account.

A public address does not, by itself, identify the person who controls it. Naming a service or following transfers also does not mean that funds are available for return. These distinctions should be clear in any findings.

Private companies cannot issue seizure orders. The FBI warns against businesses that claim powers to recover cryptocurrency they do not possess. Any potential return depends on the facts and the actions of the parties with authority.

Further reading: FBI IC3: warnings about cryptocurrency recovery claims ↗

CONFIDENTIAL CASE REVIEW

Have a question about your situation?

Tell us what happened, which platforms were involved, and which transaction records you have. Never include a seed phrase, private key or account password.

Investigation can help explain the available evidence. Recovery of funds is never guaranteed.

Useful guidance.A little more clarity.

Explore the guides.

Start with the question on your mind.

What to prepare before a blockchain investigation

Recognising follow-up recovery scams

What blockchain tracing can — and cannot — tell you

What to prepare before a blockchain investigation

Recognising follow-up recovery scams

What blockchain tracing can — and cannot — tell you

Have a question about your situation?

Explore

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Useful guidance.
A little more clarity.